Privacy Policy

Trancom Co., Ltd. (hereafter “the Company”) handles the personal information of individuals (hereafter “the User”) who provide said personal information to the Company in the following manner.
The meaning of terminology utilized by the Company’s Privacy Policy is based upon the Act on the Protection of Personal Information (hereafter “the Personal Information Protection Act”)
Furthermore, Individual Numbers and Specific Personal Information based upon the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures have a separately established policy and are not address in this policy.

Related laws and compliance with guidelines

The Company complies with the Personal Information Protection Act and other laws, as well as the guidelines of the Personal Information Protection Commission and other guidelines, to ensure the appropriate handling of personal information.

Collection of personal information

When obtaining personal information, the Company utilizes lawful and fair means such as through writing, verbally, or the internet after identifying the purpose of use. Additionally, when using, providing, or disclosing personal information entrusted by the User, the importance of personal information is carefully considered for appropriate implementation.

Purpose of use of personal information

The Company will use personal information within the scope necessary to achieve the following purposes of use.

To propose, provide, or communicate with our clients regarding products and services that meet their needs
To make various business contacts for our clients (suppliers and subcontractor) and manage business, negotiations, and client information for contract fulfillment
To contact and provide information about employment to applicants, and other necessary uses for employment and recruitment
To contact and provide information to former employees
To send necessary documents such as notices of shareholders’ meetings, to handle procedures related to dividend payments, and to manage shareholder information, including keeping records or implementing the exercise of rights and fulfillment of obligations, between the Company and shareholders in accordance with the Companies Act and other applicable laws
To perform various procedures related to personnel and labor management for officers and employees, payment of remuneration (wages, bonuses, various allowances, etc.), provision of employee benefits, business communication, and health management
To utilize it for shared use or third-party provision as stated in the Company’s Privacy Policy, or for other recognized purposes in the Personal Information Protection Act and other applicable laws
To conduct various surveys and analyses, provide information to our clients, implement marketing measures, and measure their effectiveness
To centrally manage personal information obtained from our clients and utilize it for business development activities

Shared use of personal information

The Company may make the following shared use of personal information within the scope necessary to achieve its purpose of use of personal information.

Purpose for shared useIdentical to the contents of the “Purpose of use of personal information” above.
Scope of shared use partiesTrancom Group companies
Items for shared useCompany name, name, job title, address, telephone number, email address, etc.
Shared use supervisorRepresentative: President and Representative Director Yasuhiro Jinno

Provision of personal information to third parties

Excluding the following conditions below, the Company does not provide personal information to third parties.

When prior consent was obtained from the User
When it is provided to a trusted business appropriately supervised by the Company in order to achieve the purpose of use
When required by a court or law
When an individual cannot be identified or distinguished
When permitted by the Personal Information Protection Act or other laws

Disclosure and correction of personal data

When the User requests the disclosure of personal data or records of provision to third parties, or a notification of purpose of use, the Company will immediately disclose or notify them within the scope allowed by the Personal Information Protection Act.
Additionally, when the Company receives a request from the User to correct, add, or delete personal information, or to cease use (including ceasing provision to third parties), it will immediately investigate and, based on the results, ensure that the request is fulfilled within the scope allowed by the Personal Information Protection Act.
Please contact the Personal Information Inquiry Helpdesk listed below about the disclosure and correction of personal data.

Safety control measures for personal information

The Company carries out necessary and appropriate measures to prevent the leak, loss, or damage of personal information it handles and to ensure the safe management of personal information. Furthermore, the Company carries out necessary and appropriate supervision over personnel and trusted businesses (and their subcontractors) who handle personal data. Regarding personal information, we confirm in advance that technical and organizational safety management measures are implemented, including appropriate access control, encryption of communications, and recording and monitoring of operation logs. Additionally, when selecting trusted businesses, we verify their compliance with our established safety management standards before entering into contracts. Please contact the Personal Information Inquiry Helpdesk listed below regarding the safety control measures the Company has implemented.

Access logs

When accessing or using this website, the Company records access log information that includes the IP address of the User. This information is only used to understand how the website is used and to investigate and promptly support difficulties that may arise. It is not used for the purpose of identifying individual users. However, this excludes situations recognized as necessary for protecting the rights, property, and services of the Company.

Cookie and Tracking

The Company may collect information about visits and behavioral history on the Company's website through cookies and tracking technologies. The collected information will be used to improve services and optimize marketing initiatives. If you do not wish to use cookies, you can disable them through your browser settings, although some services may become unavailable.

Revisions

The Privacy Policy of the Company may be revised as necessary. Please review it each time you access the website.

Other items for review

The Company works to protect personal information, but we cannot guarantee security of information during transmission. Please submit information at your own risk.

Questions and claims concerning personal information, exercise of rights, etc.

For questions and claims concerning personal information, exercise of rights, and more, please contact the helpdesk below.
Personal Information Inquiry Helpdesk:
Trancom Co., Ltd. Legal Department
052-939-2033